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Privacy Policy

Olivier Digital Studio (Pty) Ltd (“we,” “us,” or “our”) operates the website www.olivier-digital.com (the “Website”). We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (Act 4 of 2013) (“POPIA”) of South Africa and, where applicable, the General Data Protection Regulation (“GDPR”).

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This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, enquire about our services, or engage with us for web design, SEO, branding, or digital marketing solutions.

  • We may collect and process various types of personal information, depending on how you interact with us:​

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    • Voluntary Information Provided by You:

      • Contact Details: Name, email address, phone number, physical address, and company name when you fill out an enquiry form, request a quote, or sign up for our services.​

      • Account & Project Data: Briefs, existing logos, brand assets, and billing information necessary to execute your web design or marketing retainer.

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    • Automated Information Collected Automatically:

      • When you browse our Website, our hosting platform (Wix.com) and integrated analytics systems (e.g., Google Analytics) automatically log technical data. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.​

  • We will only use your personal information for the specific purposes for which it was collected or agreed upon, including:​

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    • Responding to your enquiries, providing accurate service quotes, and fulfilling client contracts.

    • Designing, maintaining, and optimizing websites, logos, and marketing campaigns.

    • Sending business updates, invoices, and administrative communication.

    • Delivering exclusive, value-added marketing communication (such as email newsletters or social media updates) where you have explicitly opted in or are an existing client.

    • Ensuring the security, health, and functionality of our digital infrastructure.

  • We strictly adhere to POPIA's regulations regarding direct marketing.​

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    • If you are a prospect, we will request your explicit opt-in consent before subscribing you to our marketing emails.

    • If you are an existing client of Olivier Digital Studio, we may send you communication regarding related value-added services (such as website maintenance, SEO updates, or social media management).

    • You retain the absolute right to opt out / unsubscribe from any marketing communications at any time by clicking the "Unsubscribe" link in our emails or contacting us directly.

  • We do not sell, trade, or rent your personal information to third parties. However, to run our studio efficiently, we utilize elite third-party tools that act as "Operators" under POPIA:​

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    • Hosting & Platform Infrastructure: Our website is built and hosted on Wix.com. Wix provides the online platform that allows us to present our services to you. Your data may be stored through Wix’s data storage, databases, and general Wix applications on secure servers behind a firewall, which may be located outside of South Africa (cross-border data transfer). Wix complies with strict global data protection frameworks (including GDPR).

    • Operational Software: We may share data with secure third-party platforms for accounting, CRM tracking, or email delivery (e.g., Google Workspace).

    • Legal Obligations: We may disclose your information if legally required to do so by South African law or legal proceedings.

  • Our Website utilizes cookies to monitor visitor behavior, analyze traffic trends, and enhance your browsing experience.​

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    • Essential Cookies: Required for the system to function securely (managed natively by Wix).

    • Functional/Analytical Cookies: Used to track how visitors move around the site so we can improve layout and performance.

    • You can manage or disable non-essential cookies via your web browser settings or through the cookie consent banner displayed upon entering our site.

  • We take the security of your data seriously. We implement appropriate, reasonable technical and organizational measures to secure your personal information against unauthorized access, loss, misuse, alteration, or destruction. This includes the use of SSL encryption across our web infrastructure, secure access controls, and vetted third-party cloud architectures.​

  • We will not retain your personal information longer than is necessary to achieve the purpose for which it was collected, unless a longer retention period is required by law, necessary for historical/statistical purposes, or required to fulfill our contractual obligations to you.​

  • Under POPIA, you have specific, actionable rights regarding your personal data. You have the right to:​

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    • Request confirmation of whether or not we hold your personal information.

    • Request a copy or description of the personal record we hold about you.

    • Request the correction, destruction, or deletion of personal information that is inaccurate, irrelevant, excessive, or outdated.

    • Object to the processing of your personal information at any time on reasonable grounds, unless legislation provides otherwise.

    • Lodge a formal complaint with the South African Information Regulator if you believe your rights have been infringed.

  • We reserve the right to modify this privacy policy at any time to reflect changes in our business practices or updating legal landscapes. Changes will take effect immediately upon their posting on the Website.

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